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Home>About Us
 

About Us

Shoe Systems Plus, Inc

Home of Supreme Shoe Machinery

249 W Main St

Goshen, NY 10924

1-800-354-6278

info@shoesystemsplus.com

Untitled Document
  • About Us
We are providers of high quality new and rebuilt machines for the Shoe Repair, Orthopedic and Prosthetics trades. Shoe Systems Plus has the most extensive line of machinery and shoe supplies in the industry. We're proud to offer the world renown Claes sewing machine, along with the Supreme finishers, grinders, shoe stretchers and industrial sewing machines.

We carry theSupreme Vacuum Press, and Gast Vacuum Pumps. They're ideal for orthotic shops, small or large. We are continually finding new products to compliment our machinery line. Give us a call to see what's new!

With today's harsh chemicals and adhesives, we highly recommend the Supreme Fume Extraction Tables. You will not only create a healthy environment for yourself, but also for everyone around you.

The Supreme Elegance Plus Shoe Shiner is perfect for country club locker rooms, police departments, hotels and offices, for a unique amenity guaranteed to satisfy your most discriminating employees or guests.

When comfort matters, our complete line of boot, skate and shoe stretchers are popular with university athletic departments, skating rinks, and both professional and amateur sports teams. Whether it be length, width, or just a problem area, our shoe stretchers can have you walking in comfort again.

For shoe repair, shoe modification or for providing comfortable and good looking footwear, we have the shoe machinery you need! Your shoe machine is backed by an extensive parts and supply inventory. For your convenience we accept Visa, MasterCard, Discover and American Express, or if you prefer, financing and leasing are available to qualified customers.


  • Warranty Information

DAMAGED MERCHANDISE
It is the customer's responsibility to INSPECT all GOODS immediately UPON RECEIPT.
It is the customer's responsibility to NOTE and VISIBLE shipping DAMAGE to the CARRIER.
It is the customer's responsibility to CONTACT Shoe Systems Plus IMMEDIATELY to report any PROBLEMS.
CLAIMS not made within 5 DAYS, WILL NOT be HONORED by Shoe Systems Plus.

MACHINERY WARRANTY
Our machinery warranty covers manufacturing defects and defective parts ONLY.
Our warranty DOES NOT include IN-SHOP SERVICE.
The warranty shall begin from date of shipment and be for a term of:
New Machinery: ONE YEAR defective parts or faulty workmanship.
Rebuilt Machinery: ONE YEAR defective parts ONLY.

REPLACEMENT PARTS
ALL replacement PARTS will be INVOICED to the customer.
A CREDIT will be issued when the DEFECTIVE PARTS are RETURNED to Shoe Systems Plus.
It is the CUSTOMER'S RESPONSIBILITY to RETURN defective parts PROPERLY PACKAGED and insured against loss or damage.
It will be the CUSTOMER'S responsibility to INSTALL the replacement PARTS.

RETURNS
Machines can not be returned for credit
In the event that a machine must be returned to the manufacturer: RETURN AUTHORIZATION must be obtained FIRST.
NO RETURNS will be accepted without prior authorization. NO EXCEPTIONS.
If the equipment is found to be defective, it will be REPAIRED or REPLACED at the MANUFACTURER'S discretion.
COSTS incurred for the replacement/repair will be PAID for by the MANUFACTURER.

OPERATOR ERROR
It is the CUSTOMER'S RESPONSIBILITY to USE the equipment PROPERLY, and read the operator's manual.
If the PROBLEM is CAUSED by OPERATOR ERROR, all COSTS, including shipping charges, associated with the evaluation and repair will be the CUSTOMER'S RESPONSIBILITY.

TECHNICAL ASSISTANCE
Is available by calling: 800.354.6278
Hours 7:30 am - 4:30 pm (EST) Monday-Friday